Questions, answered.

UAE food businesses with a valid trade licence: hotels, restaurants, cafés, caterers, cloud kitchens and food retailers.

Approved within 24 hours (subject to verification).

Your business details, your trade licence number and a copy of the licence. Add your VAT TRN if you have one.

Prices are trade-only. Once your account is approved you sign in and see your own price list and live stock.

Yes. Tap Enquire on any product to build a list, then send it on WhatsApp (+971 50 643 0911). We reply with trade prices and availability.

Contact our foodservice team for commercial packs and hard-to-find items. We work with 400+ vendors and suppliers from 23+ countries.

Order by 6 AM for same-day delivery, Monday to Saturday. Orders after 6 AM are scheduled for the next available business-day route.

Dubai, Sharjah, Ajman and Abu Dhabi on daily routes, Monday to Saturday. Al Ain (every Monday and Thursday), Fujairah (every Wednesday) and The Valley (every Thursday) run on scheduled days, and Damac Hills 2 is arranged within 48 hours.

Dubai orders below AED 150 cost AED 10, and Dubai orders of AED 150 or more are free. Other covered locations are AED 20–25, depending on the destination.

No. We are closed on Sundays and UAE public holidays. Orders placed during closures move to the next available business-day route.

Yes. Order at least one hour ahead and collect from GGFT in Dubai Investment Park 2, Monday to Saturday between 8 AM and 5 PM. Self-collection has no minimum order value.

Card, Apple Pay, Google Pay, cash on delivery or bank transfer.

Yes. Our warehouse holds a Dubai Municipality Food Safety Gold A grade.